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The World NEXT ends 

So you get Notes 8.0.1 and get the smart upgrade set up and start pushing it out to your clients. Should be easy & seamless, right?

Then you start getting calls that the installations are failing with an error like this:

1926 Could not set file security for file h:\Lotus\Notes\Data\, error 3.
Verify that you have sufficient privileges to modify the security permissions for this file.

Sometimes it shows "errror 3", sometimes "error 5". The really cool thing about this error is that the installation has already REMOVED the old version of Notes when it gets to this error and exits, including killing the user's Notes.ini. This means that Notes is no longer installed on the PC. No restarting the smartupgrade process here. Time for manual intervention.

The solutions:

So you check rights for the users on their network (H:) shares. In some cases, setting the user's rights to "Full Control" lets a GUI installation proceed. In most cases, this does not help.

The first tech note below goes over alternatives.  The one that worked for us is:
Perform a silent install by putting the Notes installation files on a network share and create a batch file with a command like this:

\\serverName\SHARE\setup.exe -s /v"DATADIR=h:\lotus\notes\data /qb+!"

where h:\ is the mapped drive to the user network folder.

Note: Since the failed install removed Notes & the notes.ini, you'll still have to work through the client setup process.

Note 2: It does look like if you do the silent upgrade process FIRST it will complete successfully and you won't lose the clients notes.ini etc.

Related Tech Notes:

Comments (3)
Craig Wiseman March 5th, 2008 09:05:46 AM

1) Getting 1926 Could not set file security for file h:LotusNotesData when upgrading Notes?
Steven 12/9/2008 8:56:21 AM

Hi, I had the same problem and I found a solution for the setup issue. I wanted to use a netword-drive for the Data with the lettr N:. I could not colplete the setup. I first copied the Notes data folder from the N:-drive to the G:. Next I disconnected the network drive N:. I renamed one of diskdrives of my pc from G: to N:. Rebooted. Then I removed Notes and reinstalled Notes with the features I wanted. Next I renamed tge N: to the G: and rebooted. The next step was to recreate the Networkdrive N: (\\server\notesuser\steven) Next I copied the Notes ata irectory from G to N:. and. Yes, it works fine.

2) Getting 1926 Could not set file security for file h:LotusNotesData when upgrading Notes?
term paper 8/20/2009 4:15:26 AM

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3) Getting 1926 Could not set file security for file h:LotusNotesData when upgrading Notes?
Rob Wunderlich 12/14/2009 11:03:01 AM

For what it's worth, we're seeing the same issue and it seems to be related to UNC v. mapped drives.

That is, if we try to install a user using UNCs to the data directory, rather than mapped drives, it fails.

However, same user, not changes in rights, if we use a mapped drive, it works.

Just wanted to add that to the conversation ...

Discussion for this entry is now closed.